initial

abandoned-call-poller.js

@@ -1,6 +1,13 @@
 const config = require('./config');
 const apiClient = require('./api-client');
 
+function parseOptionalNonNegativeNumber(value) {
+  if (value === undefined || value === null || value === '') return null;
+  const parsed = Number(value);
+  if (!Number.isFinite(parsed) || parsed < 0) return null;
+  return parsed;
+}
+
 class AbandonedCallPoller {
   constructor(database, printer) {
     this.db = database;
@@ -53,7 +60,7 @@ class AbandonedCallPoller {
       const result = await apiClient.getAbandonedCalls(
         appConfig.authToken,
         appConfig.selectedBotId,
-        { limit: 50 }
+        { limit: 200 }
       );
 
       if (result.error) {
@@ -98,18 +105,22 @@ class AbandonedCallPoller {
     const printerConfigs = this.db.getAbandonedCallPrinters();
     if (!printerConfigs || printerConfigs.length === 0) return;
 
-    const cooldownSeconds = parseInt(appConfig.abandonedCallPrintCooldown, 10) || 300;
-    const lastPrintTime = this.db.getLastAbandonedCallPrintTime();
-    const now = Math.floor(Date.now() / 1000);
-
-    const printablePriorities = new Set(['critical', 'high', 'medium']);
+    const configuredCooldown = parseOptionalNonNegativeNumber(appConfig.abandonedCallPrintCooldown);
+    const cooldownSeconds = configuredCooldown === null ? 0 : configuredCooldown;
+    const minScoreForPrint = parseOptionalNonNegativeNumber(appConfig.abandonedCallMinScoreForPrint);
+    let lastPrintTime = this.db.getLastAbandonedCallPrintTime();
 
     for (const call of calls) {
+      if (!call || !call.id) continue;
       if (this.db.hasAbandonedCallPrint(call.id)) continue;
 
-      const priority = call.callback_priority || 'none';
-      if (!printablePriorities.has(priority)) continue;
+      const score = Number(call.callback_score) || 0;
+      if (minScoreForPrint !== null && score < minScoreForPrint) {
+        console.log(`Abandoned call #${call.id}: skipping print (score ${score} below configured minimum ${minScoreForPrint})`);
+        continue;
+      }
 
+      const now = Math.floor(Date.now() / 1000);
       if (lastPrintTime && (now - lastPrintTime) < cooldownSeconds) {
         console.log(`Abandoned call #${call.id}: skipping print (cooldown active)`);
         continue;
@@ -117,9 +128,18 @@ class AbandonedCallPoller {
 
       try {
         const result = await this.printer.printAbandonedCallReceipt(call, printerConfigs);
-        const printedCount = result ? (result.successCount || printerConfigs.length) : 0;
-        this.db.addAbandonedCallPrint(call.id, printedCount);
-        console.log(`Abandoned call #${call.id}: printed on ${printedCount} printer(s)`);
+        const printedCount = result && typeof result.successCount === 'number'
+          ? result.successCount
+          : (result && result.success ? printerConfigs.length : 0);
+
+        if (result && result.success && printedCount > 0) {
+          this.db.addAbandonedCallPrint(call.id, printedCount);
+          lastPrintTime = Math.floor(Date.now() / 1000);
+          console.log(`Abandoned call #${call.id}: printed on ${printedCount} printer(s)`);
+        } else {
+          const message = result && result.error ? result.error : 'No printers succeeded';
+          console.error(`Abandoned call #${call.id}: print failed: ${message}`);
+        }
       } catch (err) {
         console.error(`Abandoned call #${call.id}: print failed:`, err.message);
       }

database.js

@@ -879,7 +879,8 @@ class DatabaseManager {
   cleanOldAbandonedCallCache(maxAgeDays = 7) {
     const cutoff = Math.floor(Date.now() / 1000) - (maxAgeDays * 86400);
     this.db.prepare('DELETE FROM abandoned_calls_cache WHERE updated_at < ?').run(cutoff);
-    this.db.prepare('DELETE FROM abandoned_call_prints WHERE printed_at < ?').run(cutoff);
+    // Print records are dedupe state, not cache. Keep them so old calls do not
+    // reprint days later after the UI cache has been cleaned.
   }
 
   close() {

package.json

@@ -1,6 +1,6 @@
 {
   "name": "kitchen-agent",
-  "version": "1.0.7",
+  "version": "1.0.8",
   "description": "Kitchen Agent for ThinkLink Food Order Management",
   "main": "server.js",
   "scripts": {